Gym Operations Lead: Elevate Member Experience

Planet Fitness - United FP Management, LLC; North Dakota; On-site; USD 22,730 - 25,485; Full time

Job summary

A leading fitness franchise is seeking an Assistant Manager to help oversee gym operations and ensure an exceptional member experience. Responsibilities include recruiting and training staff, maintaining a welcoming atmosphere for all visitors, and providing exemplary customer service. Candidates should have strong supervisory and customer service skills, along with basic computer proficiency. A high school diploma and current CPR certification is required. This position offers a competitive hourly wage ranging from $16.50 to $18.50.

Qualifications

• Must have superior customer service skills, preferably in the fitness industry.
• Experience as a Member Service Representative at Planet Fitness is preferred.
• Should be hard working, enthusiastic, and energetic.

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Maintain a welcoming atmosphere for members and guests.
• Ensure superior customer service is provided by staff.

Skills

Customer service skills

Supervisory skills

Diplomacy

Listening skills

Basic computer proficiency

Education

High school diploma/GED equivalent

Current CPR Certification

Job description

A leading fitness franchise is seeking an Assistant Manager to help oversee gym operations and ensure an exceptional member experience. Responsibilities include recruiting and training staff, maintaining a welcoming atmosphere for all visitors, and providing exemplary customer service. Candidates should have strong supervisory and customer service skills, along with basic computer proficiency. A high school diploma and current CPR certification is required. This position offers a competitive hourly wage ranging from $16.50 to $18.50.