Gym Operations Lead: Member Experience & Team Support

Planet Fitness - United FP Management, LLC; Hayward (CA); On-site; USD 27,552 - 31,684; Full time

Job summary

A leading fitness chain in California is seeking an Assistant Manager to oversee gym operations and ensure an exceptional member experience. Ideal candidates should possess superior customer service skills and relevant experience in the fitness industry. Responsibilities include recruiting and training staff, maintaining a welcoming atmosphere, and overseeing daily operations, including front desk activities. This role requires a high school diploma and the ability to work enthusiastically in a team environment. Compensation ranges from $20.00 to $23.00 per hour.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience working as a Member Service Representative at Planet Fitness.
• Hard working, enthusiastic, and energetic.

Responsibilities

• Assist in recruiting, hiring, training, and developing staff.
• Maintain a welcoming atmosphere for all members and guests.
• Provide backup support to Club Manager.
• Ensure staff provides a superior customer experience.
• Participate in all front-desk activities.

Skills

Customer service skills

Supervisory skills

Diplomacy skills

Listening skills

Computer proficiency

Education

High school diploma/GED

Job description

A leading fitness chain in California is seeking an Assistant Manager to oversee gym operations and ensure an exceptional member experience. Ideal candidates should possess superior customer service skills and relevant experience in the fitness industry. Responsibilities include recruiting and training staff, maintaining a welcoming atmosphere, and overseeing daily operations, including front desk activities. This role requires a high school diploma and the ability to work enthusiastically in a team environment. Compensation ranges from $20.00 to $23.00 per hour.