Club Operations Lead — Gym & Member Experience

Planet Fitness; Seffner (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading fitness club in Seffner, Florida is looking for a Club Manager responsible for overseeing gym operations, leading a team, and ensuring exceptional member experiences. The ideal candidate has superior customer service skills, experience in the fitness industry, and exceptional leadership qualities. Responsibilities include staff management, maintaining gym cleanliness, and ensuring safety. This role requires a high school diploma, CPR certification, and the ability to work well under pressure, with opportunities for career growth within the organization.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience working as an Assistant Manager at Planet Fitness.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency required.
• Must be 18 years of age or older.

Responsibilities

• Recruit, hire, train and develop high-performing staff.
• Create and maintain a welcoming atmosphere for members.
• Manage staff scheduling and accountability.
• Ensure gym cleanliness and safety.
• Oversee marketing efforts and staff training.

Skills

Customer service skills

Leadership skills

Problem resolution skills

Basic computer proficiency

Education

High school diploma/GED equivalent

Current CPR Certification

Experience as Assistant Manager at Planet Fitness

Tools

Microsoft Suite

Job description

A leading fitness club in Seffner, Florida is looking for a Club Manager responsible for overseeing gym operations, leading a team, and ensuring exceptional member experiences. The ideal candidate has superior customer service skills, experience in the fitness industry, and exceptional leadership qualities. Responsibilities include staff management, maintaining gym cleanliness, and ensuring safety. This role requires a high school diploma, CPR certification, and the ability to work well under pressure, with opportunities for career growth within the organization.