Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Paynes, Sugar Land (TX, TX); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Employee referral program

Daily Pay offered

Group Health, dental, vision benefits

401(k) with Company matching

Job summary

EōS Fitness is looking for an Operations Manager in Paynes, Texas. This role involves leading the Service team and creating a fun atmosphere for staff and members. Responsibilities include hiring, staff supervision, and ensuring compliance with health and safety regulations.

Ideal candidates have experience in operations management, excellent communication skills, and a passion for the fitness industry. Benefits include competitive pay, free membership, and a management team dedicated to your growth.

Qualifications

• 2–3 years of operations management experience.
• Strong communication skills for interacting with employees and vendors.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.
• Excellent relationship building skills.
• Strong detail orientation and good organizational skills.

Responsibilities

• Lead, coach, and train the Service team.
• Create an elevated member experience through friendly communication.
• Hiring, training, and supervising staff members.
• Ensure compliance with health and safety regulations.
• Address member concerns and manage inquiries.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building skills

Detail orientation

Time management

Job description

EōS Fitness is looking for an Operations Manager in Paynes, Texas. This role involves leading the Service team and creating a fun atmosphere for staff and members. Responsibilities include hiring, staff supervision, and ensuring compliance with health and safety regulations.

Ideal candidates have experience in operations management, excellent communication skills, and a passion for the fitness industry. Benefits include competitive pay, free membership, and a management team dedicated to your growth.