Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Addison (TX); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training and merchandise

Employee referral program

Daily Pay offered

Competitive pay plus vacation, holiday, and sick pay

401(k) + Company matching

Personal education growth options

Job summary

EōS Fitness is seeking an Operations Manager in Addison, Texas to lead and coach the Service team. This role focuses on creating an elevated member experience, handling membership inquiries, and supervising staff. Ideal candidates will have 2-3 years of operations management experience and strong communication skills.

The position offers a salary of $65,000, plus a range of benefits including free membership, health insurance options, and a competitive pay structure. Join a dynamic team committed to fostering personal and professional growth.

Qualifications

• 2–3 years of operations management experience.
• Strong verbal and written communication skills.
• 3–4 years of customer service experience.
• Prior experience or strong interest in fitness is a plus.
• Excellent relationship-building skills.

Responsibilities

• Lead and train the Service team to create an elevated member experience.
• Hire, train, schedule, and supervise staff members.
• Provide constructive feedback to staff members.
• Ensure compliance with health and safety regulations.
• Monitor and order inventory.

Skills

Operations management experience

Strong communication skills

Customer service experience

Fitness industry interest

Relationship building

Time management

Job description

EōS Fitness is seeking an Operations Manager in Addison, Texas to lead and coach the Service team. This role focuses on creating an elevated member experience, handling membership inquiries, and supervising staff. Ideal candidates will have 2-3 years of operations management experience and strong communication skills.

The position offers a salary of $65,000, plus a range of benefits including free membership, health insurance options, and a competitive pay structure. Join a dynamic team committed to fostering personal and professional growth.