Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Kendall (FL); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training and merchandise

Daily Pay offered - access funds before payday

401(k) + Company matching

Job summary

EōS Fitness is looking for an Operations Manager in Kendall, Florida. This role involves leading the Service team to enhance member satisfaction and ensure smooth operations.

You will be responsible for hiring, training staff, managing performance, and ensuring compliance with health and safety protocols. Candidates must have prior operations management experience and excellent communication skills to thrive in this dynamic environment.

Qualifications

• 2–3 years of operations management experience.
• 3–4 years of customer service experience.
• Strong communication skills for interacting with employees and vendors.

Responsibilities

• Lead, coach, and train the Service team for exceptional member experience.
• Hire, train, schedule, and supervise staff.
• Ensure compliance with health and safety regulations.

Skills

Operations management experience

Customer service experience

Strong communication skills

Detail orientation

Relationship building

Job description

EōS Fitness is looking for an Operations Manager in Kendall, Florida. This role involves leading the Service team to enhance member satisfaction and ensure smooth operations.

You will be responsible for hiring, training staff, managing performance, and ensuring compliance with health and safety protocols. Candidates must have prior operations management experience and excellent communication skills to thrive in this dynamic environment.