Gym Sales & Operations Lead

EōS Fitness; Irvine (CA); On-site; USD 27,414 - 30,169; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Employee referral program

Daily Pay offered

Group Health, dental, vision

401(k) + Company matching

Personal education growth options

Job summary

A dynamic fitness company in California is seeking an Assistant General Manager to lead the Sales team and ensure sales targets are met while providing excellent customer service. Responsibilities include training staff, overseeing membership sales, and maintaining facility standards. Ideal candidates will have substantial customer service and sales experience, possess strong communication and organizational skills, and a passion for the fitness industry. The position offers competitive pay, including commissions and bonuses, along with a variety of employee benefits.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills.
• Strong detail orientation and problem-solving skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead, coach, and train the Sales team.
• Ensure sales targets are met.
• Focus on selling memberships and services.
• Oversee billing processes and monitor sales.
• Communicate goals and procedures to staff.
• Supervise the maintenance and cleanliness of the facility.
• Ensure high-quality customer service.
• Engage with members and address their concerns.
• Provide instructions during emergencies.

Skills

Customer service experience

Sales experience

Supervisory experience

Strong communication skills

Relationship building

Detail orientation

MS Office skills

Job description

A dynamic fitness company in California is seeking an Assistant General Manager to lead the Sales team and ensure sales targets are met while providing excellent customer service. Responsibilities include training staff, overseeing membership sales, and maintaining facility standards. Ideal candidates will have substantial customer service and sales experience, possess strong communication and organizational skills, and a passion for the fitness industry. The position offers competitive pay, including commissions and bonuses, along with a variety of employee benefits.