Gym Membership Concierge | Front Desk & Sales

Crunch Fitness, Primetime Fitness LLC; Oakley (CA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crunch Fitness is expanding and seeking an amazing front desk agent for a part-time, in-person role in California. You will welcome members, answer questions, and guide prospects through tours and memberships.

Ideal candidates will be friendly, results-driven, and comfortable selling memberships while maintaining accurate records in our gym systems. Evening and morning shifts are available, with a focus on delivering exceptional member experiences.

Qualifications

• Experience in customer-facing roles a plus.
• Ability to generate referrals and enroll members.
• Knowledge of gym memberships and services.

Responsibilities

• Create a positive environment for members at the front desk.
• Generate appointments via referrals, outreach, and demonstrations.
• Give gym tours and enroll prospects into memberships.
• Inform members about services and equipment; answer questions.
• Promote membership services during sales presentations.
• Maintain accurate records in Crunch Fitness VFP systems.
• Conduct daily facility walk-throughs to ensure cleanliness.

Skills

Customer service

Front desk operations

Sales & memberships

Phone etiquette

Tools

Crunch Fitness VFP master systems

Job description

Crunch Fitness is expanding and seeking an amazing front desk agent for a part-time, in-person role in California. You will welcome members, answer questions, and guide prospects through tours and memberships.

Ideal candidates will be friendly, results-driven, and comfortable selling memberships while maintaining accurate records in our gym systems. Evening and morning shifts are available, with a focus on delivering exceptional member experiences.