Gym Member Onboarding & Service Specialist

24 Hour Fitness; Sunnyvale (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical & Dental Coverage

401k with match

Free Gym Membership

Employee Discounts

Job summary

24 Hour Fitness in Sunnyvale, CA is seeking a Sales and Service Associate to welcome new members and guide them through the start of their fitness journey. You will listen to goals, offer personalized solutions, and help members engage with our fitness offerings to build a lasting, positive experience.

The role emphasizes authentic service, teamwork, and a proactive approach to member satisfaction, with full-time hours and opportunities across locations with Kids' Club when applicable.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Availability for full-time shifts, including weekdays, weekends, and holidays.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Keep gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming sales and service experience to all guests and members.
• Support onboarding experience and help members connect to fitness offerings.
• Work in Kids' Club if assigned and supervise children as needed.

Skills

Retail sales

Fitness sales

Customer service

CPR AED certification

Job description

24 Hour Fitness in Sunnyvale, CA is seeking a Sales and Service Associate to welcome new members and guide them through the start of their fitness journey. You will listen to goals, offer personalized solutions, and help members engage with our fitness offerings to build a lasting, positive experience.

The role emphasizes authentic service, teamwork, and a proactive approach to member satisfaction, with full-time hours and opportunities across locations with Kids' Club when applicable.