Gym Member Concierge & Sales Advocate

24 Hour Fitness; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical/dental coverage

401k with match

Free gym membership

Employee resource groups

Job summary

24 Hour Fitness in Austin is looking for a friendly Sales & Service Associate who welcomes new members and guides them through the start of their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions within a motivating club environment.

The role includes delivering a welcoming guest experience, supporting onboarding, and maintaining a clean, safe gym. Some locations with Kids' Club may involve supervising children during shifts.

Qualifications

• Minimum 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Availability across weekdays, weekends, and holidays.
• Locations with Kids' Club may require childcare duties as needed.

Responsibilities

• Develop first-name relationships with members, answer questions and connect them with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience by providing a welcoming and informative visit.
• Support a smooth onboarding experience for new members, making them feel connected.
• If assigned to Kids' Club, supervise children and manage check-in/check-out with parents.

Skills

Customer service

Retail sales

Interpersonal skills

Active listening

Self-motivation

Integrity

Communication

Education

CPR and AED certification

Job description

24 Hour Fitness in Austin is looking for a friendly Sales & Service Associate who welcomes new members and guides them through the start of their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions within a motivating club environment.

The role includes delivering a welcoming guest experience, supporting onboarding, and maintaining a clean, safe gym. Some locations with Kids' Club may involve supervising children during shifts.