Gym Guest Experience Associate - Part Time

Defined Fitness Inc; Rio Rancho (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Gym Membership

Staff Pass Memberships

Pet Insurance

Job summary

Defined Fitness Inc in Rio Rancho, NM is seeking a friendly Greet Team Member for part-time hours. You will be the first impression, greet members and guests, verify memberships, and support club sales goals while delivering excellent customer service.

This role requires cash handling, reliability, and strong communication. Must be able to work mornings, evenings, and weekends, with a gym membership included.

Qualifications

• Minimum of one (1) year experience in a customer service-oriented position.
• Minimum of one (1) year cash handling experience.
• Demonstrate ability to provide excellent internal and external customer service.
• PC literate, including Microsoft Office and various other products, such as ABC and GymSales.

Responsibilities

• Greet all members and guests in a professional, courteous, and pleasant manner.
• Verify membership status and respond accordingly to questions, concerns, etc.
• Work with Greet Team Manager to achieve club sales goals.
• Answer and/or direct all incoming calls promptly and courteously.
• Conduct periodic club walks to ensure a clean and safe facility.
• Accurately process money transactions.
• Place calls to prospective members regarding new promotions.
• Maintain a clean and well-stocked workspace.
• Communicate all club concerns and member inquiries to management daily.
• Provide tours for prospective members.

Skills

Customer service

Communication

Sales

Education

CPR/AED certification

Tools

Microsoft Office

GymSales

ABC

Job description

Defined Fitness Inc in Rio Rancho, NM is seeking a friendly Greet Team Member for part-time hours. You will be the first impression, greet members and guests, verify memberships, and support club sales goals while delivering excellent customer service.

This role requires cash handling, reliability, and strong communication. Must be able to work mornings, evenings, and weekends, with a gym membership included.