Gym General Manager: Lead Team, Grow Membership

Planet Fitness - PINNACLE FIT CLUBS, LLC; Chicago (IL); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision Insurance

Employer-paid Life and AD&D insurance

Disability insurance (short & long)

401(k) with company match

Voluntary benefits: Critical Illness,;

Commuter accounts

Paid Time Off

$0.50/hour shift differential for over

Free Black Card Membership

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a General Manager to lead a club, drive a Judgement Free member experience, and grow membership and financial performance in Chicago, IL. You will oversee all daily operations, recruit and develop a high-performing team, manage front desk, POS transactions, and member records.

You will own staffing, scheduling, payroll oversight, training, safety, cleanliness, and financial results while fostering a positive culture built on teamwork and

Qualifications

• Customer service experience in a high-volume environment.
• Detail-oriented and analytical thinking with proven ability to problem-solve.
• Conflict resolution experience preferred.
• Positive attitude with a passion for helping others.
• Basic computer skills (Microsoft Office).
• Satisfactory background check and age 18+.

Responsibilities

• Oversee all front desk operations and member sign-ups to ensure a smooth experience.
• Own the club’s financial performance, including revenue and controllable expenses, and track KPIs.
• Lead and develop the AGM, Shift Leads, and MSRs, including staffing, training, scheduling, and payroll input.

Skills

Customer service

Detail-oriented

Analytical thinking

Conflict resolution

Positive attitude

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a General Manager to lead a club, drive a Judgement Free member experience, and grow membership and financial performance in Chicago, IL. You will oversee all daily operations, recruit and develop a high-performing team, manage front desk, POS transactions, and member records.

You will own staffing, scheduling, payroll oversight, training, safety, cleanliness, and financial results while fostering a positive culture built on teamwork and