Assistant General Manager — Lead a High-Energy Gym Team

Planet Fitness - PINNACLE FIT CLUBS, LLC; Cape Girardeau (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life & AD&D insurance

Disability insurance

401(k) with company match

Voluntary benefits

Paid Time Off

Shift differential $0.50/hr

Free Black Card Membership

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC seeks an Assistant General Manager in Cape Girardeau, MO to lead daily club operations under the General Manager, ensuring a Judgement Free member experience while helping the club hit financial and membership goals.

In this hands-on leadership role, you will mentor staff, maintain a welcoming environment, coach for exceptional customer service, and step in as Manager on Duty when GM is away, building your long-term leadership career.

Qualifications

• Customer service experience in a high-volume environment.
• Strong problem-solving and analytical thinking.
• Ability to handle conflicts and de-escalate when needed.
• Positive attitude and a team-first mindset.

Responsibilities

• Back up the General Manager and lead club operations when the GM is off-site.
• Recruit, hire, onboard, and train Shift Leads and MSRs, coordinating with HR.
• Manage staff schedules and coverage within approved budgets.
• Coach staff, address issues, and ensure safety and cleanliness of the club.

Skills

Customer service

Problem solving

Conflict resolution

Positive attitude

Basic computer skills

Background check

Education

High school diploma or GED

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC seeks an Assistant General Manager in Cape Girardeau, MO to lead daily club operations under the General Manager, ensuring a Judgement Free member experience while helping the club hit financial and membership goals.

In this hands-on leadership role, you will mentor staff, maintain a welcoming environment, coach for exceptional customer service, and step in as Manager on Duty when GM is away, building your long-term leadership career.