Gym Front Desk & Membership Specialist (Flexible Schedule)

Crunch Fitness; Green Bay (WI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Free Gym Membership

Flexible schedule

Company parties

Employee discounts

401(k) matching

Training & development

Résumé du poste

Crunch Fitness in Green Bay, WI seeks a friendly Member Service Representative to greet members, process check-ins, and promote club services.

The Front Desk role supports overall member satisfaction with sales, retail, scheduling, and communications. You will work early morning shifts and represent the Crunch brand with a positive, professional demeanor.

Applicants should have strong communication, reliable transportation, and a customer-first attitude; fitness interest is a plus.

Qualifications

• Must be 18 years or older.
• Proven work experience in Customer Service, Promoter or similar.
• Excellent communication skills.
• An outgoing, friendly personality and desire to meet new people.
• Clean driving record.
• Reliable transportation.
• Strong social media presence on multiple platforms.
• Professional attitude and interest in growth opportunities.
• Proficient in reading and writing.
• Ability to work independently.
• Excellent customer service skills.
• Experience in sales is a plus.
• Interest in fitness is a plus.

Responsabilités

• Membership Sales.
• Greet all members and guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guess.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain a professional disposition at all times.
• Sell retail products.
• Schedule member services, tanning, hydro-massage, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.
• Attend any employee training meetings.

Connaissances

Customer service

Communication

Outgoing personality

Sales experience

Description du poste

Crunch Fitness in Green Bay, WI seeks a friendly Member Service Representative to greet members, process check-ins, and promote club services.

The Front Desk role supports overall member satisfaction with sales, retail, scheduling, and communications. You will work early morning shifts and represent the Crunch brand with a positive, professional demeanor.

Applicants should have strong communication, reliable transportation, and a customer-first attitude; fitness interest is a plus.