Gym Front Desk & Member Experience Specialist

Workout Anytime - Shepherd; Rock Ledge Estates (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts

Job summary

A fitness organization is seeking a Front Desk/Receptionist to greet members and guests, manage the front desk area, and assist with membership inquiries. You will work part-time hours, including weekends. The ideal candidate has excellent customer service skills and the ability to effectively communicate in a busy environment. An interest in fitness and sales experience are a plus. Join us to help create a welcoming atmosphere in our gym and provide exceptional service to our members.

Qualifications

• Must possess excellent customer service skills.
• Effective communication with staff and members required.
• Ability to handle multiple tasks simultaneously.
• Sales experience is preferred.

Responsibilities

• Greet members and guests with a friendly introduction.
• Check members into the gym accurately.
• Register guests using proper procedures.
• Provide gym tours to new guests and answer questions.
• Assist guests with membership purchases.
• Answer phones professionally and courteously.
• Process retail and concession sales.
• Maintain cleanliness of the front desk area.

Skills

Excellent customer service skills

Ability to communicate effectively

Ability to multi-task

Sales Experience

Job description

Position Overview
The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position is for Friday: 12pm-6pm; Saturday: 9am-4pm; Sunday: 1pm-5pm; and Monday: 2pm-8pm.

We Offer

• Competitive pay
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness-minded workplace culture
• Sales Experience a plus
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task
• Sales Experience preferred

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude
• Care
• Excellence

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity

If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don’t let this opportunity pass you by!