Membership Consultant / Front Desk

Workout Anytime - King; Englewood (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training programs

Promotion opportunities

Certification discounts

Job summary

A fitness facility in Englewood seeks a Front Desk/Receptionist to manage member greetings, check-ins, and guest inquiries. The ideal candidate will possess excellent customer service skills and effective communication abilities, ensuring a positive experience for all members. Join a team that values ongoing education and a fitness-minded workplace culture.

Qualifications

• Excellent customer service skills required.
• Ability to communicate effectively with both staff and members.
• Ability to multi-task in a busy environment.

Responsibilities

• Greet and direct members, guests and staff as they enter the gym.
• Check members into the gym and assist guests.
• Answer phone calls professionally and handle inquiries.

Skills

Customer service skills

Effective communication

Multi-tasking ability

Job description

Benefits:

• Employee discounts
• Flexible schedule

Position Overview

The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.

We Offer

• Competitive pay
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness-minded workplace culture
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude
• Care
• Excellence

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity

If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don’t let this opportunity pass you by!