Front Desk & Sales Associate

Workout Anytime; Freeport (IL); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Free Premium Membership

Free uniforms

Training & development

Competitive pay

Training programs

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts

Job summary

Workout Anytime in the United States is seeking a Front Desk Coach/Receptionist to warmly greet members and guests as they enter, direct them, and manage front desk operations. You will check in members, register guests, and assist with tours and membership purchases in a friendly, professional environment.

Expect to handle phone inquiries, process retail sales, and keep the front desk area clean. The role supports a 24/7 fitness concept with competitive pay and opportunities for training and

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with both staff and members.
• Ability to multi-task.

Responsibilities

• Greets each member and guest promptly using the proper greeting for time of day to create a friendly entrance and departure.
• Checks members into the gym using proper check-in procedures.
• Registers all guests into the gym using proper registration procedures.
• Provides new guests with a tour of the gym and answers questions about current membership options.
• Assists guests with purchasing a new membership.
• Answers phone in a professional and courteous manner with proper greetings.
• Processes retail and concession sales.
• Cleans and maintains the front desk area.

Skills

Customer service

Effective communication

Multitasking

Job description

Position Overview

The Front Desk Coach /Receptionist will greet and direct members, guests and staff as they enter the gym, provide control of the front door location, and daily cleaning tasks.

Benefits

• Free Premium Membership
• Free uniforms
• Training & development

We Offer

• Competitive pay
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness-minded workplace culture
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude
• Care
• Excellence

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity

Compensation: $13.50 - $21.00 per hour

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!