Front Desk & Sales Associate

Workout Anytime - Freeport; Freeport (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Free Premium Membership

Free uniforms

Training & development

Competitive pay

Employee discounts and perks

Promotion opportunities

Fitness-minded workplace culture

Certification discounts

Job summary

A fitness center in Freeport is seeking a Front Desk Coach/Receptionist to manage member and guest interactions while ensuring a clean and welcoming environment. The role requires excellent customer service skills, effective communication, and an ability to handle multiple tasks. The ideal candidate will foster a friendly atmosphere and assist with check-ins and memberships. Join a dynamic workplace that values growth and health.

Qualifications

• Must possess excellent customer service skills.
• Effective communication with staff and members is essential.
• Ability to multi-task in a busy environment.

Responsibilities

• Greet members and guests promptly and enthusiastically.
• Check members into the gym using proper procedures.
• Register guests and provide tours of the gym.
• Assist guests with membership purchases.
• Answer phone calls courteously and professionally.
• Maintain cleanliness at the front desk.

Skills

Excellent customer service skills

Ability to communicate effectively

Ability to multi-task

Job description

Benefits

• Free Premium Membership
• Free uniforms
• Training & development

Position Overview

The Front Desk Coach /Receptionist will greet and direct members, guests and staff as they enter the gym, provide control of the front door location, and daily cleaning tasks.

We Offer

• Competitive pay
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness-minded workplace culture
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude
• Care
• Excellence

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity

If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don’t let this opportunity pass you by!