Gym Front Desk & Member Concierge

EōS Fitness; San Tan Valley (AZ); On-site; USD 21,352 - 22,730; Full time

Benefits offered by this job

Free gym membership

Daily pay access

401(k) with company match

Health, dental, vision

Job summary

EōS Fitness in San Tan Valley, AZ is hiring a Service Associate to greet members, answer questions, and guide guests through service options. You will check in members, assist with inquiries, and help maintain a welcoming gym environment.

The role requires a friendly, professional attitude, reliability, and the ability to multitask in a fast-paced setting. Benefits include health coverage and a supportive team culture.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Adherence to Core Values.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols to ensure the well-being of all gym members and staff.
• Monitor inventory for drinks and bar items; track sales.
• Support a clean, well-maintained facility via gym walks, trash pickup, restocking.

Skills

Customer service

Interpersonal skills

Multitasking

MS Office

Gym software

Tools

Gym management software

Job description

EōS Fitness in San Tan Valley, AZ is hiring a Service Associate to greet members, answer questions, and guide guests through service options. You will check in members, assist with inquiries, and help maintain a welcoming gym environment.

The role requires a friendly, professional attitude, reliability, and the ability to multitask in a fast-paced setting. Benefits include health coverage and a supportive team culture.