Overnight Gym Front Desk & Member Concierge

EōS Fitness; San Tan Valley (AZ); On-site; USD 22,730 - 24,108; Full time

Benefits offered by this job

Free gym membership for you and one+2

Daily pay option

401(k) with company match

Promotional opportunities

Employee discounts on products

Job summary

EōS Fitness is seeking an Overnight Service Associate in San Tan Valley, AZ. You will welcome members, provide information about services, and assist with memberships while efficiently using the gym management system.

Responsibilities include handling inquiries, processing payments, maintaining a clean front desk, and ensuring safety protocols. A strong customer service mindset and overnight availability are essential.

Qualifications

• Experience in customer service or front desk roles is preferred.
• Interest or experience in the fitness industry is a plus.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work overnight hours (10pm–6am) or as needed.

Responsibilities

• Greet members and guests with a friendly, professional attitude.
• Provide information about gym services, programs, and memberships.
• Address inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Keep front desk area clean, organized, and stocked with supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols to protect members and staff.
• Monitor inventory for beverages and bar items; track sales.
• Conduct gym walks to rack weights, pick up trash, and clean bathrooms/locker rooms.

Skills

Customer service

Front desk experience

Multitasking

Organizational skills

Problem solving

Overnight availability

Education

High school diploma or equivalent

Tools

MS Office

Gym management software

Job description

EōS Fitness is seeking an Overnight Service Associate in San Tan Valley, AZ. You will welcome members, provide information about services, and assist with memberships while efficiently using the gym management system.

Responsibilities include handling inquiries, processing payments, maintaining a clean front desk, and ensuring safety protocols. A strong customer service mindset and overnight availability are essential.