Gym Front Desk Concierge — Member Experience (Free Black Card)

Planet Fitness; Knoxville (TN); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free Black Card

401K plan

Paid time off

Health benefits

Dental & Vision

LTD & STD

Zusammenfassung

Planet Fitness in Knoxville seeks a Front Desk Associate to warmly welcome members, handle inquiries, process payments, and promote club promotions. You will balance multiple tasks in a fast-paced retail environment while maintaining a clean, inviting club atmosphere.

The role requires a friendly, energetic team player with strong communication skills and a flexible schedule. Training hours may vary based on club needs, including weekends.

Qualifikationen

• 18 years old or older
• A High School Diploma or Equivalent required
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred

Aufgaben

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Provide gracious and efficient telephone service; answer calls promptly and knowledgeably.
• Resolve customer concerns with strong communication and problem-solving skills.
• Maintain club cleanliness for up to 50% of the shift.
• Accept payments, give change and receipts, and process transactions.
• Drive revenue by communicating benefits of products and promotions to customers.

Kenntnisse

Customer service

Communication

Multitasking

Flexibility

Cash handling

Ausbildung

High School Diploma

Jobbeschreibung

Planet Fitness in Knoxville seeks a Front Desk Associate to warmly welcome members, handle inquiries, process payments, and promote club promotions. You will balance multiple tasks in a fast-paced retail environment while maintaining a clean, inviting club atmosphere.

The role requires a friendly, energetic team player with strong communication skills and a flexible schedule. Training hours may vary based on club needs, including weekends.