Gym Front Desk Associate | Free Black Card & Benefits

Ignite Fitness Holdings; Elizabethton (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401K plan

Health benefits (Medical, Dental, Vis.

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness seeks a Front Desk Associate for the Elizabethton, TN club. The role requires friendly, courteous service, cash handling, and multitasking in a fast-paced gym retail setting.

Open to candidates with a high school diploma or equivalent and retail or fitness customer service experience. The position offers a full-time schedule with benefits and opportunities for employee appreciation activities.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent required.
• Six months face-to-face customer service experience in a retail environment required or 1-year fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate member's needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service with complete and accurate information.
• Resolve customer concerns using strong communication and problem-solving skills.
• Maintain club cleanliness for up to 50% of the shift.
• Deliver prompt, efficient customer service in a fast-paced retail environment.
• Handle payments from customers and give change and receipts.
• Promote products and promotions to drive revenue.
• Answer customer questions accurately regarding procedures and policies.

Skills

Customer service

Multi-tasking

Problem solving

Self-starter

Excellent communication

Flexible schedule

Education

High School Diploma or Equivalent

Job description

Planet Fitness seeks a Front Desk Associate for the Elizabethton, TN club. The role requires friendly, courteous service, cash handling, and multitasking in a fast-paced gym retail setting.

Open to candidates with a high school diploma or equivalent and retail or fitness customer service experience. The position offers a full-time schedule with benefits and opportunities for employee appreciation activities.