Part-Time Front Desk & Member Experience Pro

Planet Fitness; Springfield (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness in Springfield, OR is seeking a Front Desk Associate to welcome members and guests. You will provide friendly service, assist with membership questions, and help maintain a clean, organized club environment.

The position emphasizes teamwork, multitasking, and a positive attitude to ensure a welcoming experience for all members and guests during busy evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Responsibilities

• Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
• Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
• Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club.
• Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Skills

Customer service

Communication

Positive attitude

Multitasking

Team collaboration

Education

High school diploma or equivalent

Job description

Planet Fitness in Springfield, OR is seeking a Front Desk Associate to welcome members and guests. You will provide friendly service, assist with membership questions, and help maintain a clean, organized club environment.

The position emphasizes teamwork, multitasking, and a positive attitude to ensure a welcoming experience for all members and guests during busy evenings and weekends.