Gym Club Manager - Lead Operations & Member Experience

Paycom - ATS; Parker (CO); On-site; USD 30,000 - 43,000; Full time

Job summary

Paycom - ATS in Parker, CO seeks a Gym Operations Manager to oversee daily club activities, ensure guest satisfaction, and drive a financially successful operation.

Responsibilities include recruiting and supervising staff, handling payroll, coordinating marketing efforts, opening/closing duties, and maintaining cleanliness and appearance of the gym. Strong customer service, leadership, and communication skills required.

Qualifications

• High school diploma is required.
• Prior supervisory experience required.
• Strong customer service skills.
• Strong communication, organizational and leadership abilities.
• Basic computer proficiency is required.

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Oversee member service to ensure a great customer experience.
• Manage front desk related tasks and interactions.
• Greeting members, giving gym tours and promoting memberships.
• Resolve member service issues and questions promptly.
• Ensure timely opening and closing of the gym.
• Maintain cleanliness and appearance of the gym daily.
• Process weekly employee payroll.
• Coordinate and communicate marketing efforts to staff.
• Authorize expenditures and handle daily bank deposits.
• Prepare new hire forms and route to regional manager.
• Provide backup support when employees are out.

Skills

Staff supervision

Customer service

Communication

Organization

Leadership

Basic computer skills

Education

High school diploma

Job description

Paycom - ATS in Parker, CO seeks a Gym Operations Manager to oversee daily club activities, ensure guest satisfaction, and drive a financially successful operation.

Responsibilities include recruiting and supervising staff, handling payroll, coordinating marketing efforts, opening/closing duties, and maintaining cleanliness and appearance of the gym. Strong customer service, leadership, and communication skills required.