Gunroom Lead & Compliance Manager

Palmetto-State-Armory-L; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Palmetto State Armory in Charleston, SC is seeking a Firearms Manager to oversee gunroom operations, inventory, compliance, and sales leadership. You will ensure ATF adherence, manage paperwork, and lead gun counter activities with store staff to deliver a professional buying experience.

You will also coordinate with management on opening/closing duties, cash handling, and interdepartmental improvements to drive efficiency and profits.

Qualifications

• A high school diploma or high school equivalency diploma is required.
• Must have at least 9 months’ experience in retail or service industry.
• Strong knowledge of firearms, ATF compliance, and customer service skills required.
• Proficient skills with computers, Excel and Outlook required.
• Able to lead, motivate, mentor, communicate and generally interact with people in a positive way.
• Strong organizational and problem-solving skills; looks for continuous improvement and implementation.
• Sound decision making abilities and takes responsibility.
• Able to train others and demonstrate strong leadership.
• Strong interpersonal skills, including effective communication both orally and written.
• Positive attitude, goal driven, and focused on the overall strategic picture of the organization.
• Required to maintain confidentiality.

Responsibilities

• Control all aspects of the acquisition and disposition process for all firearms as required by ATF and PSA regulations.
• Maintain the gun room in appearance and inventory.
• Complete accurate paperwork and transactions according to company policies and procedures, to include 4473 paperwork and redundancies.
• Complete inventory counts as needed.
• Balance the personnel and organizational needs of the store to ensure the utmost efficiency; delegate tasks as needed.
• Create an outstanding buying experience for the customer.
• Assist with all functions within a retail store.
• Putting the guns on display and maintaining their presentation.
• Execute floor leadership—own the gun counter with the management team.
• Work with Sales Associates to problem solve customer issues.
• Open, close, and operate the retail facility, including cash handling and deposits.
• Work interdepartmentally to continually improve operations and grow our business.
• Facilitate change and new program implementation by effectively communicating new direction from corporate level.
• Assist in other tasks, duties, or projects as assigned by management

Skills

Retail

Firearms knowledge

ATF compliance

Customer service

Leadership

Education

High school diploma or equivalent

Tools

Excel

Outlook

Job description

Palmetto State Armory in Charleston, SC is seeking a Firearms Manager to oversee gunroom operations, inventory, compliance, and sales leadership. You will ensure ATF adherence, manage paperwork, and lead gun counter activities with store staff to deliver a professional buying experience.

You will also coordinate with management on opening/closing duties, cash handling, and interdepartmental improvements to drive efficiency and profits.