Gun Room Customer Service Specialist

Scheels; Fargo, Northern (ND, KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health insurance

Paid time off

Job summary

Scheels in Fargo, ND is seeking Gun Customer Service associates to create a welcoming environment while accurately processing transactions in compliance with ATF laws. You will greet customers, handle cashiering duties, promote Scheels Visa, and assist with firearm background checks.

Candidates should have a high school diploma or GED and 1–3 months of cashiering experience, with the ability to lift and stand for extended periods.

Qualifications

• High school diploma or GED is required; cashiering experience preferred.
• Ability to greet customers, process transactions accurately, and follow ATF laws.
• Training includes firearm background checks and compliance with store policies.

Responsibilities

• Greet customers and deliver friendly, personalized service.
• Scan items accurately and complete transactions per protocol.
• Promote Scheels Visa and explain benefits to customers.
• Process firearm transfers and background checks per ATF guidelines.
• Maintain cleanliness and organization in the Gun Room area.
• Assist with returns and exchanges for firearms as needed.

Skills

Customer service

Cashiering

ATF compliance

Communication

Attention to detail

Compliance awareness

Education

High school diploma or GED

Tools

POS system

Background check software

Job description

Scheels in Fargo, ND is seeking Gun Customer Service associates to create a welcoming environment while accurately processing transactions in compliance with ATF laws. You will greet customers, handle cashiering duties, promote Scheels Visa, and assist with firearm background checks.

Candidates should have a high school diploma or GED and 1–3 months of cashiering experience, with the ability to lift and stand for extended periods.