Guitar Repair Technician (Luthier) - Craft & Customer Focus

The Guitar Center Company; Delray Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

The Guitar Center Company in Delray Beach is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in keeping store inventory in excellent condition. You will contribute to a superior customer experience through skilled craftsmanship and reliable service.

The role emphasizes customer-facing repair work, learning GC certification programs, and maintaining store gear while delivering high-quality repairs to support sales and satisfaction.

Qualifications

• Customer service mindset and ability to connect with customers.
• Proactive in identifying opportunities and taking initiative.
• Ability to learn product knowledge and apply sales techniques.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store-owned gear, as requested
• Complete warranty repair work

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center Company in Delray Beach is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in keeping store inventory in excellent condition. You will contribute to a superior customer experience through skilled craftsmanship and reliable service.

The role emphasizes customer-facing repair work, learning GC certification programs, and maintaining store gear while delivering high-quality repairs to support sales and satisfaction.