Guitar Repair Technician: Craftsmanship & Customer Care

Guitar Center Stores, Inc.; Wichita (KS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center in the United States is seeking a Repair Technician to perform meticulous maintenance and repair on customer-owned instruments and to support store inventory upkeep. The role emphasizes delivering quality workmanship and a superior customer experience in a busy retail environment.

The ideal candidate has hands-on guitar repair knowledge, a customer-centric approach, and the ability to step into warranty-related tasks while collaborating with store teams.

Qualifications

• Skilled understanding of repairing guitars.
• Strong customer-facing skills.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Guitar repair

Customer service

Job description

Guitar Center in the United States is seeking a Repair Technician to perform meticulous maintenance and repair on customer-owned instruments and to support store inventory upkeep. The role emphasizes delivering quality workmanship and a superior customer experience in a busy retail environment.

The ideal candidate has hands-on guitar repair knowledge, a customer-centric approach, and the ability to step into warranty-related tasks while collaborating with store teams.