Guitar Repair Technician — Craft, Customer Care, Perks

The Guitar Center Company; Fairfax (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

The Guitar Center Company is seeking a Repair Technician (Guitar) to provide maintenance and repair services for customer-owned instruments and assist in store inventory maintenance. You will focus on delivering high-quality craftsmanship and outstanding customer experiences in a fast-paced retail environment.

Responsibilities include interacting with customers, repairing guitars, maintaining gear, and completing warranty work.

Qualifications

• Customer focus and service excellence are essential.
• Ability to identify opportunities and take action.
• Knowledge of sales techniques through GC certification program.
• Willingness to train others and share techniques.

Responsibilities

• Interact with customers, ensuring a positive experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Selling

Training

Job description

The Guitar Center Company is seeking a Repair Technician (Guitar) to provide maintenance and repair services for customer-owned instruments and assist in store inventory maintenance. You will focus on delivering high-quality craftsmanship and outstanding customer experiences in a fast-paced retail environment.

Responsibilities include interacting with customers, repairing guitars, maintaining gear, and completing warranty work.