Guitar Repair Technician — Craft & Customer Experience

Guitar Center Inc.; Plymouth Township (PA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

Guitar Center Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. This role emphasizes delivering a high-quality customer experience and developing product knowledge through our certification program.

The position involves interacting with customers, performing repairs with craftsmanship, and supporting warranty work while contributing to overall store performance and guest satisfaction.

Qualifications

• Skilled understanding of repairing guitars.
• Ability to service customer-owned instruments with craftsmanship.

Responsibilities

• Interact with customers, ensuring a positive experience.
• Service customer-owned instruments with high craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Guitar repair

Customer service

Attention to craftsmanship

Job description

Guitar Center Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. This role emphasizes delivering a high-quality customer experience and developing product knowledge through our certification program.

The position involves interacting with customers, performing repairs with craftsmanship, and supporting warranty work while contributing to overall store performance and guest satisfaction.