Guitar Repair Technician: Craft, Repair & Customer Care

The Guitar Center Company; Wichita (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K match

Tuition reimbursement

Employee discount

Mental health support

Paid time off

Job summary

Guitar Center is seeking a skilled Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in store inventory upkeep.

You will interact with customers, perform high-quality repairs with craftsmanship, complete warranty work, and contribute to a positive shopping experience. Foundational guitar repair knowledge is preferred; training will be provided to develop product knowledge and sales skills.

Qualifications

• Customer service mindset and ability to connect with customers
• Willingness to learn guitar products and store operations

Responsibilities

• Interact with customers to ensure a positive experience
• Service customer-owned instruments with craftsmanship
• Maintain store-owned gear as requested
• Complete warranty repair work
• Take on additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a skilled Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in store inventory upkeep.

You will interact with customers, perform high-quality repairs with craftsmanship, complete warranty work, and contribute to a positive shopping experience. Foundational guitar repair knowledge is preferred; training will be provided to develop product knowledge and sales skills.