Guitar Repair Technician: Craft Great Customer Experience

Guitar Center Stores, Inc.; Round Rock (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K with company match

Gig leave

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Guitar Center Stores, Inc. is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The ideal candidate will ensure a positive customer experience, service instruments with craftsmanship, and maintain store inventory. We believe in fostering an inclusive environment that enhances creativity and music enjoyment. Comprehensive benefits include gig leave, medical, dental, vision, and 401K.

Join us in making a difference by nurturing musicians and sharing the joy of music!

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer service principles

Understanding of repairing Guitars

Ability to train learners

Job description

Guitar Center Stores, Inc. is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The ideal candidate will ensure a positive customer experience, service instruments with craftsmanship, and maintain store inventory. We believe in fostering an inclusive environment that enhances creativity and music enjoyment. Comprehensive benefits include gig leave, medical, dental, vision, and 401K.

Join us in making a difference by nurturing musicians and sharing the joy of music!