Guitar Repair Technician — Craft & Customer Experience

Guitar Center Inc.; Fort Worth (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

Guitar Center Stores, Inc. in Fort Worth, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in store inventory upkeep.

You will build a strong customer experience through quality workmanship and technical knowledge. Responsibilities include interacting with customers, servicing instruments, maintaining gear, completing warranty repairs, and taking on additional duties as assigned.

Qualifications

• Experience repairing guitars and related instruments.
• Strong customer-service orientation.
• Ability to learn product knowledge and sales techniques.
• Willingness to participate in training and certification programs.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center Stores, Inc. in Fort Worth, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in store inventory upkeep.

You will build a strong customer experience through quality workmanship and technical knowledge. Responsibilities include interacting with customers, servicing instruments, maintaining gear, completing warranty repairs, and taking on additional duties as assigned.