Guitar Repair Tech & Luthier - Craft & Customer Care

Guitar Center Stores, Inc.; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Mental Health Support

Paid Time Off

Employee Discount

Tuition Reimbursement

Job summary

Guitar Center Stores, Inc. in Austin, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintenance of store inventory.

Responsibilities include interacting with customers to ensure a positive experience, performing high-quality guitar repairs, and handling warranty work as needed. Foundational knowledge of Guitar Center products is preferred and a focus on craftsmanship and customer service is essential.

Qualifications

• Skilled understanding of repairing guitars.
• Experience with guitar repair is preferred.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Guitar repair

Customer service

Job description

Guitar Center Stores, Inc. in Austin, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintenance of store inventory.

Responsibilities include interacting with customers to ensure a positive experience, performing high-quality guitar repairs, and handling warranty work as needed. Foundational knowledge of Guitar Center products is preferred and a focus on craftsmanship and customer service is essential.