Guitar Repair Technician — Craft & Customer Experience

Guitar Center; Delcambre (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Guitar Center in Delcambre, LA is seeking a skilled Repair Technician (Guitar) to mend customer-owned instruments and help maintain store gear with high craftsmanship, delivering excellent customer experiences. You will engage with customers, perform precise repairs, and contribute to sales through quality service.

The role emphasizes guitar repair knowledge, participation in GC certification, and ongoing product learning, while ensuring inclusive service and a strong team environment at our

Qualifications

• Customer service mindset with ability to create a positive experience for players and customers.
• Ability to identify opportunities and take proactive steps to resolve issues.
• Understanding of sales techniques learned through GC certification program.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Selling

Training

Job description

Guitar Center in Delcambre, LA is seeking a skilled Repair Technician (Guitar) to mend customer-owned instruments and help maintain store gear with high craftsmanship, delivering excellent customer experiences. You will engage with customers, perform precise repairs, and contribute to sales through quality service.

The role emphasizes guitar repair knowledge, participation in GC certification, and ongoing product learning, while ensuring inclusive service and a strong team environment at our