Guitar Repair Technician - Craft, Care & Customer Focus

Guitar Center Inc.; Los Angeles (CA); Sur place; USD 25 000 - 38 000; Plein temps

Résumé du poste

Guitar Center Stores, Inc. in Los Angeles is seeking a Repair Technician (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

The role focuses on delivering a high-quality customer experience and skilled workmanship. The position emphasizes guitar repair expertise, product knowledge of Guitar Center offerings, and participation in GC certification to improve sales techniques and service delivery.

Qualifications

• Customer service mindset with ability to provide an excellent customer experience.
• Proactive: identify opportunities and take action without prompting.
• Understanding of sales techniques through GC certification program.
• Ability to effectively train learners and communicate techniques.

Responsabilités

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Connaissances

Customer Focus

Initiative

Selling

Training

Description du poste

Guitar Center Stores, Inc. in Los Angeles is seeking a Repair Technician (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

The role focuses on delivering a high-quality customer experience and skilled workmanship. The position emphasizes guitar repair expertise, product knowledge of Guitar Center offerings, and participation in GC certification to improve sales techniques and service delivery.