Guidance Office Administrative Specialist

Sacred Heart University; Fairfield (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Notre Dame Prep seeks an Administrative Assistant to support the Guidance Office and school leadership with clerical tasks, scheduling, communications, and record-keeping. You will help students, parents, and staff access services and maintain a welcoming, organized environment.

This role involves data entry, transcript processing, Naviance support, and assistance with committees, events, and testing. A strong customer-service mindset and discretion with confidential information are essential.

Qualifications

• High school diploma required; associate’s degree or equivalent experience preferred.
• 2+ years of experience in an administrative or clerical role, preferably within a school or educational environment.
• Flexibility to adapt to the changing needs of the school and its staff.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal, with students, staff, and parents.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to handle sensitive information confidentially and professionally.
• Excellent customer service skills, with the ability to remain calm and professional in a busy office environment.
• Ability to work independently and take initiative, while also being a supportive team player.
• A positive and proactive attitude, with the ability to learn and contribute to the school’s success.

Responsibilities

• Answer and direct phone calls in the Guidance Office, take messages, and assist students, parents, and visitors with general inquiries.
• Assist students, parents, and college representatives in accessing counselors and support services.
• Prepare and distribute correspondence, reports, and documents for the counselors; perform data entry, filing, and general document management.
• Provide administrative support for school committees, special projects, and events as directed by the Principal or school leadership.
• Maintain office supplies and equipment, ensuring inventory is stocked and in working order.
• Maintain and organize student, staff, attendance, and counseling records in compliance with privacy policies, including daily secure storage.
• Process transcript requests and send academic records for students withdrawing from Notre Dame Prep.
• Ensure receipt and proper recording of summer school grades.
• Using Naviance, support college application processes by ensuring student records are complete and submitted on time.
• Assist students with college and scholarship applications as needed.
• Process student requests for Working Papers.
• Schedule college rep visits.
• Support the administration of standardized testing on school days as needed.
• Other duties as assigned.

Skills

Communication

Organizational skills

Time management

Customer service

Independence

Education

High school diploma

Associate’s degree or equivalent experience

Tools

Microsoft Office

Excel

PowerPoint

Job description

Notre Dame Prep seeks an Administrative Assistant to support the Guidance Office and school leadership with clerical tasks, scheduling, communications, and record-keeping. You will help students, parents, and staff access services and maintain a welcoming, organized environment.

This role involves data entry, transcript processing, Naviance support, and assistance with committees, events, and testing. A strong customer-service mindset and discretion with confidential information are essential.