Guestroom Attendant – Elevate Guest Experience

Highgate; Honolulu (HI); On-site; USD 22,000 - 32,000; Full time

Job summary

Highgate Hotels in Honolulu is seeking a dedicated Room Attendant to maintain clean, attractive guestrooms and provide attentive, courteous service to guests.

You will perform thorough cleaning, restock supplies, and assist with upkeep of hallways and public areas while ensuring guest satisfaction throughout shifts. The role requires the ability to lift up to 50 pounds and stand for long periods, with a preference for a High School diploma.

Qualifications

• High School diploma or equivalent preferred.
• Able to exert up to 50 pounds occasionally and 20 pounds frequently.
• Stand for the entire shift.
• Ability to communicate effectively with guests and colleagues.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties and prepare housekeeping cart.
• Remove trash and soiled linen from guestrooms and hallways.
• Maintain cleanliness of hallways, public areas and closets.
• Restock cleaning cart for next day’s use.
• Replenish chemical bottles and supplies.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance issues promptly.
• Handle Lost and Found items per standards.
• Ensure overall guest satisfaction.

Skills

Verbal and written communication

Guest service mindset

Physical endurance

Team collaboration

Education

High School diploma or equivalent

Job description

Highgate Hotels in Honolulu is seeking a dedicated Room Attendant to maintain clean, attractive guestrooms and provide attentive, courteous service to guests.

You will perform thorough cleaning, restock supplies, and assist with upkeep of hallways and public areas while ensuring guest satisfaction throughout shifts. The role requires the ability to lift up to 50 pounds and stand for long periods, with a preference for a High School diploma.