Guest Room Attendant: Elevate Comfort & Cleanliness

Dana; Honolulu (HI); On-site; USD 22,041 - 30,307; Full time

Job summary

Bartell Hotels seeks a Room Attendant to maintain clean, comfortable guest rooms in Honolulu, Hawaii. The role focuses on upholding the property's cleanliness standards and ensuring guest satisfaction through meticulous room care.

Responsibilities include cleaning rooms daily, replacing linens, reporting maintenance needs, and following SOPs for safety and security. The position requires physical stamina and adherence to hotel policies.

Qualifications

• Clean customer rooms daily according to operational policies and standards.

Responsibilities

• Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards.
• Removes soiled bed and bath linens and replaces with clean linens as required.
• Removes accumulated trash and debris from room as required.
• Cleans bathroom area, dusts all surfaces and vacuums room as required.
• Replenishes promotional materials and literature and room amenities.
• Reports maintenance requests and replacement orders.
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling.
• Leaves all customer belongings in stay over rooms unless they have been discarded in the trash.
• Maximizes job efficiency and neat, orderly appearance by maintaining well‑stocked and clean supply cart and linen closet.
• Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s.
• Notifies Housekeeping Department immediately if any stock shortages exist.
• Pulls any damaged or rewash linen and returns them to the Housekeeping Department.
• Insures safety and security by securing the locks on linen closets and linen chute doors.
• Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Other duties may be assigned as needed.

Job description

Bartell Hotels seeks a Room Attendant to maintain clean, comfortable guest rooms in Honolulu, Hawaii. The role focuses on upholding the property's cleanliness standards and ensuring guest satisfaction through meticulous room care.

Responsibilities include cleaning rooms daily, replacing linens, reporting maintenance needs, and following SOPs for safety and security. The position requires physical stamina and adherence to hotel policies.