Guestroom Attendant: Elevate Guest Comfort

Highgate; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Employee discount

Job summary

Highgate Hotels is seeking a dedicated Room Attendant for its Miami Beach property to maintain clean, inviting guestrooms and provide attentive service to guests. This role requires physical endurance and the ability to work collaboratively with the housekeeping team to meet brand standards.

The position involves duties from cleaning guestrooms to restocking supplies, with emphasis on safety and punctuality to ensure guest satisfaction and operational efficiency.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a dedicated Room Attendant for its Miami Beach property to maintain clean, inviting guestrooms and provide attentive service to guests. This role requires physical endurance and the ability to work collaboratively with the housekeeping team to meet brand standards.

The position involves duties from cleaning guestrooms to restocking supplies, with emphasis on safety and punctuality to ensure guest satisfaction and operational efficiency.