Guest Room Attendant — Elevate Guest Comfort

Highgate

Miami (FL)

On-site

USD 18,000 - 28,000

Full time

12 days ago

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) Retirement Plan with employer"s
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program (EAP)
Educational opportunities / Tuition_re
Paid jury duty leave
Personal leave
Medical leave
Military leave

Job summary

Highgate Hotels in Miami is seeking a meticulous Room Attendant to maintain clean and attractive guestrooms and provide attentive, courteous service to all guests.

You will perform duties including cleaning according to standards, stocking carts, reporting maintenance issues, and ensuring guest satisfaction. This hourly role offers a comprehensive benefits package and the chance to contribute to a dynamic hospitality team.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Skills

Communication
Physical stamina

Education

High School diploma or equivalent

Job description

Highgate Hotels in Miami is seeking a meticulous Room Attendant to maintain clean and attractive guestrooms and provide attentive, courteous service to all guests.

You will perform duties including cleaning according to standards, stocking carts, reporting maintenance issues, and ensuring guest satisfaction. This hourly role offers a comprehensive benefits package and the chance to contribute to a dynamic hospitality team.

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