Guest Room Attendant: Proactive Service & Care

South Beach Group Hotels; Miami Beach (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

South Beach Group Hotels seeks a Room Attendant who provides guest-oriented service and maintains a clean, welcoming environment for guests. You will perform cleaning tasks in guest rooms, stock supplies, and ensure high standards of appearance and safety.

This full-time role requires the ability to work independently, speak basic English, and handle physically demanding tasks, including lifting and moving items.

Qualifications

• A minimum of 1 year of housekeeping experience.
• A minimum of 1 year of hospitality experience preferred.
• High School education preferred.
• Able to speak and understand basic English.
• Must be able to work independently and exercise good judgment to resolve issues.

Responsabilités

• Completes all checklists as assigned.
• Collects daily worksheet each morning with applicable keys, and returns them by the end of the shift.
• Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner.
• Stocks supply on cart/bag correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment.
• Sorts out any damaged linen or linen needing re-washing and returns them to Laundry.
• Cleans guest rooms daily according to operational policies and standards.
• Removes soiled bed and bath linens, and replaces with clean linens.
• Removes trash from rooms.
• Clean bathroom area.
• Dust all surfaces.
• Replenishes promotional materials, literature, and stationary.
• Maintain a professional image at all times that falls within the hotel and company guidelines for appearance and dress.
• Demonstrate teamwork by co-operating and assisting employees as needed.
• Promote hotel services, facilities, and outlets, provide guest with information such as local attractions and directions.
• Perform any other duties assign by his/her manager.

Connaissances

Time management

Decision making

Customer and guest focus

Formation

High School education

Description du poste

South Beach Group Hotels seeks a Room Attendant who provides guest-oriented service and maintains a clean, welcoming environment for guests. You will perform cleaning tasks in guest rooms, stock supplies, and ensure high standards of appearance and safety.

This full-time role requires the ability to work independently, speak basic English, and handle physically demanding tasks, including lifting and moving items.