Guest Experience Room Attendant

Highgate; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Job summary

Highgate Hotels is seeking a Room Attendant to maintain clean and attractive guestrooms and provide attentive, courteous service to guests in a hotel setting in Florida. The role requires physical stamina to lift and move supplies, stand for long shifts, and communicate effectively with guests and staff.

Full on-site duties include cleaning rooms, restocking supplies, reporting maintenance, and ensuring guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Skills

Effective communication

Physical stamina

Guest service

Education

High School diploma

Job description

Highgate Hotels is seeking a Room Attendant to maintain clean and attractive guestrooms and provide attentive, courteous service to guests in a hotel setting in Florida. The role requires physical stamina to lift and move supplies, stand for long shifts, and communicate effectively with guests and staff.

Full on-site duties include cleaning rooms, restocking supplies, reporting maintenance, and ensuring guest satisfaction.