Guestroom Attendant - Clean, Courteous Service

Highgate Hotels, LP; Springfield (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels in Springfield, OH is seeking a Room Attendant to maintain clean and inviting guestrooms while delivering attentive, courteous service to guests. The role emphasizes adherence to standards and prompt, friendly guest interactions.

The position is hourly, with responsibilities spanning full room cleaning, cart restocking, linen handling, and reporting maintenance or missing items to supervisors, all aimed at ensuring guest satisfaction and a spotless property.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field.
• Ability to lift up to 50 pounds and stand for the shift.
• Excellent verbal and written communication with guests and staff.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Prepare and stock housekeeping cart with supplies.
• Remove trash and dirty linen from guestrooms and hallways.
• Vacuum and clean public areas and closets.
• Restock cleaning cart for next day.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found per standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Stand for long shifts

Education

High School diploma or equivalent

Job description

Highgate Hotels in Springfield, OH is seeking a Room Attendant to maintain clean and inviting guestrooms while delivering attentive, courteous service to guests. The role emphasizes adherence to standards and prompt, friendly guest interactions.

The position is hourly, with responsibilities spanning full room cleaning, cart restocking, linen handling, and reporting maintenance or missing items to supervisors, all aimed at ensuring guest satisfaction and a spotless property.