Guest Room Attendant – Clean, Courteous Service

Highgate; Springfield (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Highgate Hotels in Springfield, Ohio is seeking a Room Attendant to maintain clean guestrooms and provide courteous service to guests. The successful candidate will thoroughly clean rooms, restock supplies, and report maintenance issues.

Responsibilities include cleaning guestrooms, pre-cleaning tasks, restocking carts, and ensuring guest satisfaction while adhering to safety standards and hotel policies.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to lift up to 50 pounds and stand for the full shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including guest supplies and linen.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock housekeeping carts for the next day.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to standards.
• Ensure overall guest satisfaction.

Skills

Communication

Stamina

Customer service

Teamwork

Education

High School diploma or equivalent

Job description

Highgate Hotels in Springfield, Ohio is seeking a Room Attendant to maintain clean guestrooms and provide courteous service to guests. The successful candidate will thoroughly clean rooms, restock supplies, and report maintenance issues.

Responsibilities include cleaning guestrooms, pre-cleaning tasks, restocking carts, and ensuring guest satisfaction while adhering to safety standards and hotel policies.