Guestroom Attendant

fourseasons; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Training & Development

Complimentary accommodation at other 4

Dry Cleaning for Employee Uniforms

Employee meals

Job summary

Four Seasons Fort Lauderdale seeks a Guestroom Attendant to clean guest rooms to exact standards, restock amenities, and ensure a luxurious guest experience. Duties include making beds, sanitizing spaces, restocking toiletries, and coordinating with engineering for maintenance needs.

The role requires attention to detail, strong time management, and excellent guest communication in a fast-paced luxury hotel environment.

Qualifications

• High standard of cleanliness and guest service
• Strong communication with guests and team members
• Ability to multi-task and adapt to a fast-paced environment

Responsibilities

• Remove dirty towels and sheets and replace with clean ones from the Linen Closet.
• Make bed and ensure room remains neat and inviting.
• Clean, dust, and sanitize all areas of the Guest Room.
• Vacuum carpet and clean marble and tile areas.
• Remove room service trays and replace with fresh items from the minibar.
• Submit maintenance issues to Engineering through the designated systems.
• Add special touches to guestrooms to enhance guest experience.
• Restock amenities like shampoo, lotion, and coffee.

Skills

Housekeeping

Time management

Communication

Mobility 30 lbs

Tools

HotSOS

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Guestroom Attendant cleans guest rooms to exact standards; cleaning, dusting, and sanitizing all areas of the room and restocking amenities such as shampoo, lotions, cotton balls, etc.

What you will do

• Remove dirty towels and sheets and replace with clean ones from the Linen Closet. Make bed.
• Clean, dust, and sanitize all areas of the Guest Room (bedroom, living room, dining room and bathroom).
• Vacuum carpet and cleans marble and tile areas.
• Remove room service trays, dishes and carts to service landings. Replace used cups, saucers, spoons and glasses from the Minibar.
• Remove garbage from bins in bedroom and bathroom.
• Submit all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and bring them to the attention of the Housekeeping management.
• Add special touches to the guestrooms to enhance the guest experience (e.g. microfiber cloth, book marks, cable ties, etc.
• Restock used amenities such as shampoo, lotions, cotton balls, stationery, pens, coffee, tea, sugar, etc.

What you bring

• At least 1 years of housekeeping experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Ability to lift, carry, and move up to 30 lbs.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Full-Time
• Days / This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays

Miscellaneous:

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, affirmatively Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal