Guest Valet & Concierge Attendant (Tips Included)

Towne; Orlando (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

401k retirement plan

Job summary

The Guest Service Associate at Towne delivers exceptional hospitality by greeting guests, guiding them through arrival and departure, and supporting luggage services when needed. You will engage with guests warmly while ensuring efficient parking and safe vehicle handling.

Responsibilities include explaining services, maintaining ticket accuracy, and collaborating with team members to provide a seamless guest experience during peak hours and daily operations.

Qualifications

• High school diploma or GED required.
• Must have a valid driver’s license or be within commuting distance of the state.
• 1 month related experience and/or training or equivalent education/experience.
• Knowledge of customer service principles and practices.

Responsibilities

• Maintain a pleasant, friendly, professional demeanor with guests and colleagues.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with bell services and luggage storage as needed.

Skills

Customer service

English literacy

Luggage handling

Parking operations

Time management

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne delivers exceptional hospitality by greeting guests, guiding them through arrival and departure, and supporting luggage services when needed. You will engage with guests warmly while ensuring efficient parking and safe vehicle handling.

Responsibilities include explaining services, maintaining ticket accuracy, and collaborating with team members to provide a seamless guest experience during peak hours and daily operations.