Guest Shuttle & Bell Services Specialist

Prismhr Hire; Hyannis (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Supportive team

Hospitality experience

Growth opportunities

Job summary

Prismhr Hire is seeking a dependable transportation and guest services professional to create a welcoming arrival and departure experience for guests in Hyannis, MA. You will support shuttle operations, assist with luggage, and reflect hospitality and safety standards.

You will greet guests, transport them on designated routes, coordinate with front desk and team members, inspect vehicles, and assist with door and bell duties. This role emphasizes reliability and customer-focused service.

Qualifications

• Previous experience in guest services, transportation, hospitality, or a similar role is preferred.
• Valid driver’s license with a clean driving record.
• Ability to lift and carry luggage or packages, with physical stamina for standing, walking, and moving throughout the shift.

Responsibilities

• Greet guests warmly upon arrival and departure, providing courteous and professional service.
• Transport guests safely and efficiently using designated shuttle vehicles along approved routes and schedules.
• Assist guests with luggage, packages, and other belongings in a careful and respectful manner.
• Maintain clear communication with the front desk, valet, and other team members to coordinate guest transportation needs.
• Inspect shuttle vehicles for cleanliness, safety, and proper working condition.
• Follow all traffic laws, company policies, and safety procedures while operating vehicles.
• Provide information about property amenities, local attractions, and nearby services as requested.
• Support general bell and guest service duties to ensure a positive guest experience.
• Record transportation activity, mileage, or guest requests as required.
• Assist with other duties as assigned to support daily operations.

Skills

Guest services

Interpersonal skills

Safe driving

Communication

Flexibility

Job description

Prismhr Hire is seeking a dependable transportation and guest services professional to create a welcoming arrival and departure experience for guests in Hyannis, MA. You will support shuttle operations, assist with luggage, and reflect hospitality and safety standards.

You will greet guests, transport them on designated routes, coordinate with front desk and team members, inspect vehicles, and assist with door and bell duties. This role emphasizes reliability and customer-focused service.