Guest Shuttle & Bell Services Driver

Reynolds Lake Oconee; Greensboro (NC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Reynolds Lake Oconee is seeking a friendly shuttle/guest services associate to safely transport guests, assist with check-in, and provide information about the community. You will handle guest calls, keep vehicles clean, and report any issues to management.

Role requires strong customer service, the ability to work in varying weather, and teamwork to create a positive guest experience at the resort. This position is on-site and part of the Member Concierge/Guest Services team.

Qualifications

• Ability to work with the public, courteous and excellent communication skills.
• Knowledge of computers and Microsoft suite.
• Frequent moderate lifting required, up to 75 lbs.
• Ability to reach overhead and below the knees.
• Ability to bend, stretch, lift correctly, twist, pull and stoop.
• Ability to move up and down stairs or ramps.
• Ability to work in different weather conditions.

Responsibilities

• Safely transports guests to their destination
• Loads and unloads golf clubs, luggage, etc.
• Informs guest of features available in the unit (e.g. key code, AC control, fireplace, etc.)
• Provides general information on Reynolds Lake Oconee and the surrounding community to visitors
• Communicates and resolves any guest calls, request, or problems at the unit
• Check guests into accommodations
• Answers phone at Member Concierge/Guest Services
• Keeps van(s) clean and operational (exterior and interior)
• Reports mechanical problems to Director of Member and Guest Experience
• Ability to work as a team member
• Works well with others and generates positivity
• Performs other duties as assigned

Skills

Customer service

Communication skills

MS Office

Physical stamina

Tools

Microsoft Office

Job description

Reynolds Lake Oconee is seeking a friendly shuttle/guest services associate to safely transport guests, assist with check-in, and provide information about the community. You will handle guest calls, keep vehicles clean, and report any issues to management.

Role requires strong customer service, the ability to work in varying weather, and teamwork to create a positive guest experience at the resort. This position is on-site and part of the Member Concierge/Guest Services team.