Guest Services & Wellness Concierge

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 27,867 - 39,690; Full time

Benefits offered by this job

Use of spa and fitness services

Generous health plan

25 Days of paid time off

Paid Maternity leave

Job summary

Canyon Ranch Operating, LLC is seeking a dedicated colleague for their new Austin location opening in October 2026. This role involves serving as the first point of contact for guests, providing exceptional customer service, and managing reservations effectively.

The ideal candidate will exhibit excellent interpersonal skills, flexibility for varied schedules, and a passion for creating memorable guest experiences. Competitive compensation and attractive benefits are part of the employment package.

Qualifications

• Flexibility to work weekends and holidays.
• Excellent customer service and positive interpersonal skills.
• Ability to manage sensitive situations with compassion.
• Good judgment and ability to maintain confidentiality.

Responsibilities

• Serve as the first point of contact for guests.
• Provide exceptional customer service.
• Manage reservations and handle inquiries.
• Coordinate special requests to enhance guest satisfaction.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Tools

Word

Excel

PowerPoint

Job description

Canyon Ranch Operating, LLC is seeking a dedicated colleague for their new Austin location opening in October 2026. This role involves serving as the first point of contact for guests, providing exceptional customer service, and managing reservations effectively.

The ideal candidate will exhibit excellent interpersonal skills, flexibility for varied schedules, and a passion for creating memorable guest experiences. Competitive compensation and attractive benefits are part of the employment package.